returnfast connects buyer self-service, merchant approval, prepaid return labels, wallet billing, carrier tracking, and warehouse receiving in one auditable flow.
carrier network through one aggregator
merchant wallet for every label fee
return paths, one workflow
One operating layer for the three return flows that matter
returnfast keeps the business decision, the label, the wallet charge, and the warehouse handoff in sync.
Approve, reject, or request photos — buyers self-serve through the portal; you keep the audit trail in your dashboard.
Generate prepaid labels from UPS, FedEx, DHL and more through one aggregator API — one wallet, one invoice.
Pre-fund once, deduct on label generation, refund on void. No more juggling separate balances per carrier.
Goods flow from the buyer to the receiving warehouse, with tracking and warehouse operations tied back to the same RMA.
By order number + email — no account needed. They pick the items, photos, and the reason.
Review in your dashboard or directly in Shopify Admin (App Bridge). Approve, reject, or ask for more info.
Carrier tracking feeds back automatically. We route the parcel to your platform warehouse or your own 3PL.
We're onboarding our first wave of merchants. Case studies arrive in Q3.
“Our members are so impressed. It's intuitive. It's clean. It's distraction free. If you're building a community.’’
Founder @ Rolex
“Our members are so impressed. It's intuitive. It's clean. It's distraction free. If you're building a community.’’
Founder @ Ayro UI
“Our members are so impressed. It's intuitive. It's clean. It's distraction free. If you're building a community.’’
Founder @ Trorex
“Our members are so impressed. It's intuitive. It's clean. It's distraction free. If you're building a community.’’
Founder @ Northline Goods
“Our members are so impressed. It's intuitive. It's clean. It's distraction free. If you're building a community.’’
COO @ Haven Supply
“Our members are so impressed. It's intuitive. It's clean. It's distraction free. If you're building a community.’’
Head of Ops @ ModeNest
No. They verify with order number + email, and use a magic-link session.
You pre-fund a merchant wallet. We deduct when a label is generated and refund when a label is voided.
v1 is Shopify-first. Other channels (eBay, etc.) are out of scope for v1.
Any carrier your chosen aggregator (EasyPost / Shippo / ShipEngine) supports — currently UPS, FedEx, DHL, USPS and 30+ more.
Yes. Merchants can route returns to their own warehouse, a platform-operated warehouse, or a partner 3PL warehouse.
Remote-first team. Receiving warehouses are configured per merchant and return lane.
Built for Shopify-first return operations
